Updated 2026/10/13
Jason’s Memo
Even if your internship was mostly grunt work, your resume can still show its value. Rewrite it in these 3 steps:
- Redefine it: Dirty Work like data entry and scheduling meetings is where your attention to detail, process thinking and initiative show most clearly.
- Tell the deeper story: Don’t just list tasks. Write down the challenge you faced, why you chose your solution, and how it turned out.
- Quantify the impact: Describe the change in time, percentages or cost, for example saving 5 hours a week or cutting rework by 30%.
Have you hit “Submit” on dozens of resumes only to hear nothing back? Maybe you’re staring at a blank Word document, worried that your internships and part-time jobs all look like grunt work, with no idea how to write them up. Many job seekers, especially new graduates and career changers, fall into the trap of thinking “I’m too ordinary, I have nothing special to show.” After coaching more than a hundred students and young professionals, I’ve found the real problem is rarely a lack of experience. More often, you haven’t learned how to dig out, distill and present the “hidden value” in the experience you already have!
Put simply, you haven’t clearly told the interviewer “Why me?” or “What did I do better, or more thoughtfully, than others in this role?”
New graduates in particular tend to make two more costly mistakes:
- Underrating everyday achievements: They see “improving a process,” “making a suggestion” or “helping a new hire” as too minor to mention, and treat “innovation” and “leadership” as things far out of reach.
- Describing only the surface: The resume lists “responsible for A, executed B, handled C” but never explains how they did it, why they did it that way, or what results it produced, so the interviewer can’t see what makes them distinctive or what they could grow into.
Don’t worry! This article walks you through 3 steps that turn the most unremarkable-looking experience into highlights on your resume, so the jobs you want stop slipping past you. The three steps are: (1) redefine Dirty Work, (2) tell a deeper story about your experience, and (3) quantify your impact.
Step 1: Redefine Dirty Work as the Starting Point for Finding Your Value
“Jason, my whole internship was data entry, scheduling meetings and coordinating with contacts. How am I supposed to put this ‘grunt work’ on my resume?”
It’s one of the questions I hear most often in my resume consultations. Dirty Work means tasks that look trivial, repeat a lot and give little sense of accomplishment. They’re usually not the core of a project, and they can feel like “mentioning it won’t earn me anything.”
Common Dirty Work includes:
- Administrative tasks: filing documents, data entry, taking meeting notes, scheduling, purchasing and expense claims.
- Communication and coordination: confirming requirements again and again, passing messages between departments, basic contact with clients and vendors.
- Basic execution: scheduling social media posts, organizing and reporting data, collecting competitor information, on-site event support.
So stop underrating these “odd jobs”! They are the best raw material for showing your personal value.
Why?
Because Dirty Work shows these qualities better than anything else:
- Attention to detail: Can you stay accurate and avoid mistakes through repetitive work?
- Process thinking: Can you spot the pain points in an existing process and come up with a more efficient way?
- Initiative and ownership: Can you find problems and try to fix them without waiting to be told?
- Basic collaboration: Can you communicate smoothly with others and hand off information cleanly?
You Have the Experience. You Just Haven’t Explained Its Value
Since I started sharing interview tips and career advice online, the resume question I get most is: “Why have I sent out dozens of resumes and heard nothing? Is it because I’m too ordinary?” Yet when I look closely at those rejected resumes, the problem usually isn’t too little experience. Many applicants simply don’t realize how to draw out the value of what they’ve already done. In other words, they never say why they are more valuable than other candidates, and they never spell out what they did “better than others” in each role!
In interviews and on resumes, people most often make these 2 mistakes:
- They think of “innovation,” “optimization” and “leadership” as huge, distant ideas, so even when they’ve achieved something, they assume it isn’t worth mentioning
- In the end they only describe the execution and never mention the value or results of the work, so the interviewer can’t see what makes them hard to replace
Many people assume “high-value experience” has to come with an impressive title, a big project or an award. But real value often hides in “plain experiences” that solved a real problem, made the team more efficient or improved an existing process. What counts is whether the work made an impact and brought about change, however low-profile it was.
Dirty Work Is Raw Material for Showing Your Value
What Is Dirty Work?
Dirty Work means tasks that look trivial and don’t obviously show off big achievements: coordinating with the same contacts over and over, arranging meeting times, cleaning up a database. These jobs are easy to dismiss as “nothing worth writing about,” so new graduates often brush them off in one line like “I was responsible for organizing data.” Put simply, Dirty Work is neither glamorous nor quick to produce results, which leads many people to think nobody cares about it. In fact, this is exactly where your attention to detail, process thinking and initiative show most, and it’s a chance to sharpen your logic and work more efficiently.
“High-value experience” is often mistaken for an impressive title, a dazzling project or an achievement people talk about. Yet experience with lasting influence rarely happens in the spotlight. More often it’s a plain, unremarkable-looking piece of work that actually changed how a team, a process or people’s thinking worked. What makes experience high value is whether it creates impact and drives change, whatever it looks like from the outside.
Ordinary Phrasing vs. Value-Driven Phrasing
| Phrasing | Example | Insights |
|---|---|---|
| Ordinary phrasing: | Coordinated partnerships with 10 KOLs. | (Only says what you did) |
| Value-driven phrasing 1: | Coordinated 10 KOLs efficiently and finalized partnership details; designed a communication checklist on my own initiative, cutting average coordination time by 15%. | (Shows the improvement and a first number) |
| Value-driven phrasing 2: | Handled outreach and matchmaking with 10 KOLs. When the campaign was suddenly rescheduled, I built a tracking template covering timelines, notes and contact windows to keep everyone in sync, so new teammates could take over quickly and the project shipped 2 days early. | (Shows the problem, the solution, the specific tool or method, measurable impact and repeatability) |
See the difference? “Creating a communication template” looks like a small thing, yet it shows your ability to spot a problem, think proactively, find a method and improve efficiency. Those details about “how you did it better” are exactly what interviewers want to hear!
The first version isn’t wrong, of course, but it misses the chance to show how you improved the workflow. Many students assume “putting together a KOL outreach template” is too light a task to dwell on. More often than not, though, interviewers want to hear why you did it and how you made it better, more than what you did. Never underestimate the importance of your own work.
Picture a new hire who suggests a better way to produce the department’s reports, gets colleagues to adopt it, and ends up saving everyone several hours of repetitive work each week. Even if that task never appeared in a performance target or the company newsletter, it made the team more efficient. This kind of “silent value creation” builds professional trust and gradually earns that person a voice on the team. “High value” doesn’t mean “high profile.” It means changing your environment over time, and perhaps shaping how your peers think along the way.
Step 2: Tell a Deeper Story About Your Experience and Go From Doer to Thinker!
Tell your experience with depth: go beyond “what I did” to “how I made the work better.”
What Does “Distilling Your Work” Mean? Shift From What to How and Why!
In today’s competitive job market, simply stating what you did no longer impresses hiring managers, and it can’t show what sets you apart in your field. What separates an average resume from an excellent one is whether you can describe the depth of your experience: you didn’t only complete the task, you saw the underlying pain point and asked yourself, “How can I do this job better?” That step up in thinking and action is the soul of a strong career story.
Many candidates like to list their tasks: “I’m a multi-tasker. During my internship I ran the official account and handled copywriting, community management, events and more.” There’s nothing wrong with that, but something is always missing, and it’s hard to see your core strength. What you should really talk about is how you edited copy and chose topics to increase reach, what trends you noticed in the engagement data, and how you used that data to refine your content strategy. Interviewers care less about how many things you handled. What they want to know is: can you make choices and judgment calls on your own?
So when you describe an experience, instead of stopping at what you did, try to break it down with these three questions:
- What constraints or challenges did I face in this experience?
- Why did I choose to solve it this way?
- What was the result? Can it be quantified? Can it be repeated?
More and more companies now realize that impact often comes from cross-team collaboration, pooling resources, or even learning from other fields. You might join a small cross-department project and bring a fresh solution to a problem that had gone unsolved for years. Or, as part of a digital transformation, you might push behind the scenes to automate your department’s outdated processes. These experiences may lack a grand narrative, but they really do move the organization forward. Many “unremarkable tasks” early in a career turn out, looking back, to be where you built your professional capital, as long as you can see the bigger picture.
The Ability to “Create Connections”
Truly high-value experience also includes the ability to “create connections.” In an internal meeting, you might have brought together colleagues from different backgrounds, which led them to share resources, debate ideas and come up with an unexpected innovation. Moments of connection like these often push an organization’s culture forward. Add up small bits of influence, and your value keeps growing in your everyday work.
High-value experience also shows in the ability to “create connections.” For example:
- While organizing data across departments, you noticed that Departments A and B were duplicating work, called a short meeting on your own initiative, got the processes merged, and saved X work hours a month.
- In a study group, you applied an analysis method you learned to a work project, gave the team a new perspective, and earned your manager’s recognition.
Learn to tell stories in the language of business.
Imagine you can say: “To increase time on page, I analyzed our posts and found that the Thursday brand-introduction posts were underperforming. I proposed switching to user success stories, and after a one-month trial, average engagement on that type of post rose 38%.” That shows your analytical skills, decision-making and focus on results, which is exactly the kind of talent companies need.
Go beyond describing the process and build your own professional point of view and methodology.
That ability is what the workplace needs most, and it is the hardest for AI or an SOP to replace.
To make your career story more convincing, start from the problem and explain how you found the gaps in the existing method, what concrete actions you took to improve the process, and how the results were verified. Those three layers, one building on the next, make a complete and persuasive in-depth account. Especially now that companies emphasize innovation, data and cross-functional collaboration, being able to explain how you used professional tools, applied analytical thinking or even helped your team learn is what really shows the gap between you and other candidates.
How to “Distill What Your Work Means”: The STAR Method
How else can you deepen your experience? Try breaking down each one with the STAR method:
| STAR | Insights | Example |
|---|---|---|
| Situation | What challenge, constraint or goal were you facing? | e.g. low follower engagement, too few event sign-ups, data cleanup taking too long |
| Task | What specific task were you given in that situation? | e.g. raise engagement, hit the sign-up target, finish building the database |
| Action | What specific actions did you take to complete the task? How did you think, analyze and decide? Which tools or methods did you use? This is where you show how you did it better! | e.g. checked the analytics and noticed…, so I changed the copy style to… e.g. compared three event formats and chose… because… e.g. found manual entry error-prone, so I learned and used Excel formulas or a Python script to automate… |
| Result | What concrete results did your actions bring? | (Quantify it if you can; see the next step) |
Step 3: Quantify Your Impact So Your Value Can Be Seen and Measured
“High-value experience” doesn’t have to be grand. It has to be repeatable and create impact.
Why Does Quantifying Impact Matter?
Data is the best language for turning your effort into persuasion, and the most powerful common language in the workplace.
Why is quantifying your contribution so important?
- It makes value concrete: It turns a vague “did a good job” into a clear, measurable contribution.
- It makes you more persuasive: Numbers carry more weight than adjectives and earn trust from managers and interviewers more easily.
- It shows you focus on results: It proves you care about the outcome of your work, beyond just getting it done.
- It shows analytical ability: Being able to quantify means you know how to define metrics and track results.
High-value experience doesn’t mean you led a campaign with a nine-figure budget or changed the company’s strategic direction. Real high value is impact that can be repeated, scaled and sustained. Did you improve a presentation template once and save the whole department prep time? Did you turn a messy process into an SOP on your own so the next intern could avoid the detours?
The “depth” of an experience isn’t only about how hard or large the task was. It’s about the insight and initiative you showed along the way. Say you were part of a repetitive administrative process. If you only describe handling data entry and compiling documents, that’s surface-level. If you go on to explain that you noticed frequent errors caused by inconsistent data formats, so you designed a standardized input template and even got departments working together to link the information automatically, your role has shifted from “doer” to “improver,” and the difference in depth and value is obvious right away. If you can say, “By revising the SOP for making presentations, I saved an average of 5 hours a week and cut rework by 30%,” people immediately see that you didn’t just get things done. You made an impact that can be measured.
“Impact” is a word that comes up all the time in careers and professional growth, but simply claiming you “made an impact” is far from enough. Only quantifying it gives the abstract idea real persuasive power and makes it recognizable. Once you learn to describe the changes you brought with concrete measures such as numbers, percentages, time and cost, those quantified results become the strongest proof of your professional value, whether you’re facing a hiring manager, working with a team or tracking your own growth.
Quantified Impact Is the Common Language of the Workplace
The first reason quantifying impact matters is that it clearly defines the scope of your contribution. In many projects and routine tasks, team members fall into the mindset of “as long as the task is done,” and overlook the results their effort actually produced. When you can turn “improved process efficiency” into concrete figures like “cut report turnaround time by 20%,” “reduced customer complaints by 35%” or “annual revenue hit a new record,” you show your performance and give your personal brand professional credibility that’s hard to replace.
Quantified impact is also the common language of workplace communication. When you collaborate with other departments, present to senior managers or go through a performance review, the transparency and credibility of numbers can settle disagreements based on subjective impressions. Managers and colleagues find it hard to connect with a vague “I did pretty well,” but back it up with “this year’s marketing campaign brought in 5,000 new customers” or “the new process saves the team 40 hours of labor a month,” and your impact instantly becomes concrete and convincing, which earns you more trust and resources.
Quantifying is a form of proof that what you did actually brought about change. It shows that you know how to give a piece of work structure, explain the insight behind it and anticipate the benefit. This ability to quantify is one of the things interviewers for entry-level roles most want to see.
More Examples of Quantifiable Metrics
“High value” doesn’t mean “big project.” What matters is whether your actions created impact that is measurable, repeatable and sustainable. Even when you improve a small process, try to quantify it:
Efficiency gains:
- Cut the time to complete task X from Y hours to Z hours / by A%.
- Designed a template/SOP that saves team members an average of B hours a week.
- Introduced or recommended a tool that reduced the process from C steps to D.
Cost and resource savings:
- Found a cheaper vendor or method that saved E in budget / cut costs by F%.
- Improved a process and reduced material waste by G%.
Quality and output gains:
- After improving the review process, the error rate fell by H%.
- After adjusting the content strategy, post reach / engagement rate / conversion rate rose by I%.
- After running an event or promotion, brought in J new customers / added K in revenue.
Satisfaction and engagement gains:
- After improving how we communicated, client or internal partner satisfaction rose by L points / M%.
- Through a specific initiative, team participation and willingness to speak up in meetings increased (you can describe the qualitative change).
Conclusion: Every “Unremarkable” Experience Can Set Up Your Career Story
Many people start their careers full of hope, then feel let down when most of their days are spent on repetitive tasks. Remember this: professional maturity is measured by how you interpret your experience, more than by how impressive it looks.
Once you learn to find the value in Dirty Work (Step 1), deepen your story with principles and frameworks (Step 2), and quantify your impact with data (Step 3), you take control of your career story. Every task that looks unremarkable can become a stage for showing your care, initiative, thinking and problem-solving.
Don’t wait until your title says “Manager” before you dare to say you’ve contributed. Every senior professional started out as a new hire who handled small tasks, cleaned up messes and improved processes. Each piece of Dirty Work is a starting point for building your methods, and each method becomes part of the core capital that helps you find your footing and stand out at work.
Get these three things right (dig, distill and translate) and you will find a job. Real ability rarely sits in dazzling results. It’s buried in the details of work you did quietly, day after day.
Take action now and review your resume:
- Which pieces of “grunt work” can you redefine?
- Which experiences can you add “How” and “Why” thinking to?
- Which results can you try to put numbers on?
Get these three things right (dig, distill and quantify) and you can make sure your value gets seen!
Many students tell me they started their internships with big ambitions, then got discouraged a few months in when they found themselves doing routine work. Remember, the biggest difference between a seasoned professional and a newcomer is the angle from which they interpret their experience, more than how lofty that experience is. When you can unpack small tasks and explain the strategic thinking, process improvements and business impact behind them, you take control of your career story.
Don’t get too hung up on whether your experience looks impressive. High-value experience can be a breakthrough on a tough problem, or the persistence to do ordinary work exceptionally well day after day. What counts is whether you’re willing to spot problems, find ways to create change and push your organization in a positive direction. That’s how you build your own depth and influence in what looks like an ordinary role, and that is the kind of “high value” that gets you noticed and needed in the future.
Jason’s Takeaway
I’ve seen a lot of rejected resumes. Most of them don’t lack experience. They just never make clear what the person did better than others in each role.
Jason, who planned his career backward from the goal and landed a Google offer at 24
Next step: Pick one piece of “grunt work” from your resume, add why you did it that way and how you made it better, then try to put a number on it.
